vRealize Automation

Integrating ServiceNow with the SDDC Stack

ServiceNow has become something of a de facto ticketing and IT service management (ITSM) system in large enterprise environments.  Many organizations are looking to achieve their self-service ITSM goals by making ServiceNow the single interface for as many functions as possible.

The reasons for this vary per organization, but the end-state goal can usually be broken down into one of the following outcomes: Single Pane of Glass, Enterprise Service and Ticketing System, andTicketing & Approval integration.