Accelerating Enterprise IT with Advanced Technologies
LTX Systems has experience with some of the largest and most complex deployments of enterprise technologies, including networks of 50,000+ users, thousands of servers, software architecture, enterprise virtualization, cloud service providers, and more. From the tier 1 desktop support level to tier 4+ engineering support, LTX Systems has the proven track record to improve any IT firm.
Our approach to problem solving includes out of the box thinking in all situations. We employ rapid prototyping coupled with our extensive experience and cutting edge technologies to assist in process and architecture improvement.
LTX Systems has expertise in some of the latest and cutting edge technologies from companies like VMware as well as open source solutions like Docker and Kubernetes. We are capable of combining the best components from a wide variety of vendors and filling in the gaps with custom software and solutions to create world-class solutions that meet the most demanding needs.
As I recently worked on a customer request, it was discovered that the vRealize Orchestrator AWS Plugin may have a bug which blocks the ability to describe tags within EC2 and to iterate over the tags and use the information.
This article goes into depth about the problem with the AWS Plugin's EC2DescribeTagsResult class and how to work around it using the BaseAmazonObject.getNativeObject() method.
This workflow chains together the previous “Copy Resource To Guest” workflow example with the out of the box “Run program in guest” workflow to do both steps – first copy a script from a resource element to a guest and then execute it. The workflow takes the resource element as an input as well as the path to the executable required to execute the script.
This workflow is useful as a utility workflow that can convert a file stored in a resource element into a file on a guest VM. This is done first by saving the file from the resource element to the local file system of the vRealize Orchestrator appliance. From there it is copied into a guest VM’s file system using the VMware Host Guest Filesystem (HGFS) interface of VM Tools.
vRA 7.4 is a minor release, but brings some long awaited goodies to the table for vRA users that should help hold users over until the 8.0 release happens sometime in the future.
New features include expanded Solution Exchange content, the ability to deploy OVF templates as part of blueprints, Custom Request forms enabling control over the end-user request experience, and vRealize Orchestrator multi-tenancy leveraging vRA tenant authentication providers.
ServiceNow has become something of a de facto ticketing and IT service management (ITSM) system in large enterprise environments. Many organizations are looking to achieve their self-service ITSM goals by making ServiceNow the single interface for as many functions as possible.
The reasons for this vary per organization, but the end-state goal can usually be broken down into one of the following outcomes: Single Pane of Glass, Enterprise Service and Ticketing System, andTicketing & Approval integration.
Now that a business group has been created with a reservation assigned, and which has been entitled to a blueprint in the catalog, we can test the configuration by verifying the item appears in the catalog for an entitled user, and we can verify the blueprint and reservation work correctly by requesting the item and ensuring it gets provisioned correctly.